LiveBig

LiveBig is a registered NDIS provider offering in therapy support. We aim to empower the lives of individuals living with disabilities. We bring together a dynamic and expert team of allied health professionals, including Speech Pathologists, Occupational Therapists, Counsellors, Psychologists, Social Workers, Physiotherapists, and Positive Behaviour Support Practitioners. At the core of our approach is the belief that Together we do more.

More for our participants and clients

More for their families, carers, and referrers

More for our passionate and dedicated staff

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Our Story

The Arriba Group identified a crucial gap in high-quality allied health services for individuals with disabilities, particularly those with NDIS plans. Marcella Romero, the founder of the Arriba Group and a former occupational therapist, applied her first-hand understanding of the unique needs of people with disabilities to establish LiveBig.

Recognising the importance of delivering a high-quality service, the Arriba Group combined two of its strengths – our expert disability knowledge and our people – to launch LiveBig in 2019.

LiveBig now supports people in four states via face-to-face support and nationally via telehealth. While the organisation has grown, our people-centric participant-first approach has remained constant.

Painting of the Arriba Journey

The middle symbol is the main symbol of the painting, which represents The Arriba Group.

The surrounding red symbols represent the other enterprises under The Arriba Group, Rehab Management, AimBig Employment and LiveBig.

The white symbols around these represents the men and woman of the Arriba Group, alongside with the footprints. These represents everyone’s journey that are apart of or have been a part of The Arriba Group. Marcella’s, the workers and the customer/client’s journey.

The blue arms represent the connection of the enterprises to The Arriba Group and shows combined, they’re all one.

The brown and orange dots together represents that no matter of the difference of a person, we are all the same.

Throughout the painting it shows colours that make The Arriba Group, red and grey being two of the main colours.

By Artists Dawn-Natalie Brown

Arriba Group Purpose

Empowering Lives Together

Our Mission

To be Australia’s most progressive people-centric company to achieve the best outcomes for all our clients

Our Vision

To be the number one nation-wide market leader in specialist allied health services and provider of choice to our customers and people.

Our Values

Customer-focused

We deliver exceptional customer service for all those we deal with.

Quality-orientated

Our solutions measure and deliver proven outcomes.

People-passionate

Putting people first. People are the core of everything we do.

Innovation-driven

We challenge and disrupt to drive purpose-driven innovation.

Dynamic and agile

Forward-thinking keeps us ahead of the pack; we build fast, learn fast, adapt fast.

Our Leadership team

Our LiveBig Leaders are all clinicians with a focus on building the best services and support for our participants and their families. Together we do more.

Anatoly Kuzmis

Acting Chief Executive Officer

Anatoly Kuzmis is the Acting Chief Executive Officer of LiveBig and a registered Occupational Therapist with more than 24 years of experience across health, disability, community and employment services. He combines clinical insight with strong operational and commercial leadership to drive sustainable growth and exceptional outcomes for clients, staff and partners.

At LiveBig, Anatoly is focused on building a leading allied health organisation known for clinical excellence, outstanding customer experiences and meaningful outcomes for people across all ages and stages of life. He believes strong partnerships with clients, families, carers, community organisations and healthcare providers are central to delivering high-quality services and expanding access to support.

He is equally passionate about making LiveBig a great place to build a career, creating an environment where clinicians feel supported, connected and empowered to grow through strong leadership, professional development, innovation and flexible ways of working.

Having led large multidisciplinary teams and complex service operations throughout his career, Anatoly brings a practical, people-focused approach to growth and transformation. His vision is for LiveBig to be recognised as both a trusted partner and an employer of choice within the allied health sector.

Shane Tapley

Head of Business Development and Growth

Shane brings deep leadership experience across disability, allied health and inclusive education, with a strong record of aligning NDIS service frameworks to deliver better customer outcomes. He’s passionate about person-centred, scalable models that drive inclusion and measurable social impact.

When he’s not leading teams, you’ll find him following the Aussie cricket team and cheering on the Parramatta Eels, with support from his family, Jo, Sophia and Lucy (Shane’s daughters are also budding allied health professionals!) and of course, Archie the pug.

Emma Thomas

Head of Operations

Emma is the heart and soul of our Queensland team. With over 20 years in the disability and allied health sectors, she's been there since the beginning of the NDIS journey. Emma is all about building top-notch teams that deliver quality services.

Her diverse background, including corrections, rehabilitation, domestic violence, child services and mental health, gives her a grounded approach that our participants and staff adore. Emma isn't just a leader; she's a mentor, guiding new clinicians and students through the NDIS landscape with positivity and warmth.

Melanie Gallagher

Head of Clinical Capability

Melanie, our allied health expert in Western Australia, brings over 25 years of experience to the table. She's not just passionate about physiotherapy; she's dedicated to helping clients with complex conditions live their best lives.

Her particular interest is in supporting clients with chronic, complex conditions with multiple diagnoses.  Melanie's leadership style is all about detail and personal focus, ensuring her team delivers nothing but the highest quality services. She approaches her role as Area Manager with a coaching style, empowering her team to problem-solve and deliver the highest quality services.

Kellie Ciccozzi

Head of Customer Experience

Kellie Ciccozzi is the Head of Customer Experience at LiveBig, bringing more than a decade of leadership experience across customer experience, operations and disability services. She is passionate about making it easier for participants, families and referral partners to access the right support, while creating positive experiences at every stage of their journey.

At LiveBig, Kellie leads the Client Experience team, overseeing participant engagement, intake, service coordination and referral partnerships across Australia. She works closely with participants, families, and external referrers to ensure people receive timely, responsive and person-centred support. Kellie believes great outcomes start with listening, building trust and keeping people at the centre of every decision. Known for her hands-on and authentic leadership style, Kellie is committed to ensuring the voice of the customer shapes how services are delivered and improved. She believes great client experiences are built on trust, responsiveness and genuine human connection. Kellie is passionate about helping teams grow and creating a culture where people feel valued, supported and empowered to do their best work. She believes a great employee experience drives a great client experience, and that effective leaders stay connected to their teams, lead by example and never lose sight of the people behind the work. Through collaboration and her customer-first mindset, Kellie is committed to helping LiveBig deliver outstanding experiences and outcomes for Australians living with disability.

Maria Babiera

National Customer Relationship Manager

Maria is the glue that holds our relationships together. With a background in financial services, she's a pro at building and nurturing connections.

Maria's focus is clear – supporting people in the disability sector through effective relationship management and business development. She's all about working collaboratively to achieve our shared goals that will positively impact the lives of our most vulnerable individuals.

Our LiveBig leadership is supported by the Arriba Group Executive and the Arriba Group Advisory Board Members, including Marcella Romero Founder and Group Chief Executive Officer and Board Chairman. See more

LiveBig acknowledges Aboriginal and Torres Strait Islander people as the Traditional Owners of Australia and their connection to land and community. We pay our respects to all Elders, past, present and emerging.