Social Work
for NDIS Participants
Social Work
for NDIS Participants
Build confidence, connection and everyday support with personalised social work tailored to your NDIS goals.
Social work helps people navigate challenges, connect with services, strengthen support networks and build capacity for daily life. Under the NDIS, social work can support emotional wellbeing, advocacy, relationships, life transitions and participation at home and in the community.
We can help you:
- Navigate services, systems and support options
- Build confidence, independence and everyday life skills
- Strengthen family, carer and community connections
- Access social work support aligned to your NDIS goals
What is social work?
Social work is a professional support service that helps people manage life challenges, access services, build skills and strengthen their support networks.
Under the NDIS, social work can help participants and families understand their needs, work towards goals, improve wellbeing, navigate complex systems and connect with the right supports.
Watch our video and learn more about
our Social Work service (1.30 mins)
Is social work covered under the NDIS?
Yes. Social work may be funded under the NDIS when it supports your disability-related goals, capacity building, emotional wellbeing, relationships, social participation or access to services.
Do I need a referral?
No, you don’t need a formal referral to access social work through LiveBig. You can contact us directly or be referred by a support coordinator, plan manager, family member or other provider.
Where can social work support happen?
Social work support can happen at home, school, work, in the community or via telehealth – wherever support is most useful and comfortable.
How long are sessions?
Sessions are typically 45–60 minutes, depending on your needs, goals and plan.
Signs social work might help
- Difficulty navigating services, systems or support options
- Feeling isolated, overwhelmed or unsure where to start
- Family, carer or relationship stress
- Challenges with confidence, independence or decision-making
- Changes in living arrangements, school, work or support needs
- Difficulty accessing community activities or social connection
- Need support to self-advocate or help communicating support needs
- Complex circumstances affecting wellbeing or participation
Social work for different needs
Social work for autism
Social work for autism can support participants and families to navigate services, build routines, strengthen support networks and improve participation in daily life.
Support may focus on advocacy, family guidance, community access, school or work transitions, and helping the person communicate their needs across different environments.
Social work for psychosocial disability
Social work can support people with psychosocial disability to build stability, access services, manage life stressors and strengthen participation in everyday routines.
Support may include practical goal planning, connection to community services, support network coordination and strategies to build confidence and independence.
Social work for family and carer support
Social work can help families and carers understand support options, navigate complex systems and strengthen communication. Support may focus on practical planning, advocacy, stress management and connecting with services.
Social work for life transitions
Social work can support participants during periods of change, such as transitioning from school, moving into new living arrangements, starting work, or adjusting to changes in health, family or support needs.
How our social work works
Getting Started
We learn about your needs, goals, support network and NDIS plan.
Assessment
A social worker completes an assessment to understand your strengths, challenges, environment and areas for support.
Support plan
We create a personalised support plan aligned to your goals.
Ongoing support
Regular sessions help build capacity, connect services, track progress and adjust strategies over time.
Reporting
We write reporting for NDIS reviews.
What’s included in our social work services
- Social work assessments
- Individual support sessions
- Service navigation and practical guidance
- Family, carer and support network guidance
- Community participation planning
- Life transition support
- Capacity-building strategies
- NDIS reports and documentation
Social work often works alongside services like psychology, occupational therapy, speech pathology and behaviour support. As a multidisciplinary provider, LiveBig can bring these supports together, making it easier to coordinate your care and reduce the complexity of managing multiple providers.
NDIS funding for social work
We use the NDIS price guide for our service charges and if you are a private client contact us and we can talk through your options.
Social work is usually funded under:
- Capacity Building – Improved Daily Living (NDIS Item Number 15_005_0118_1_3)
Not sure if your plan includes funding for Social Work?
Our team can help you understand your plan and get started.
Who we support
NDIS participants – children, adolescents and adults
Families, carers and support networks
People navigating services, transitions or complex circumstances
Individuals building confidence, independence and community participation
Where we deliver social work
We work with you to provide services where it best suits you, including at home, school, work or in the community. We also offer telehealth for added flexibility.
Our approach is centred around your life and goals. We work with your support network where appropriate – including family, carers, teachers and other providers – to help build practical support around you.
Practical outcomes we focus on
Improved confidence navigating supports and services
Stronger family, carer and community connections
Better participation at home, school, work and in the community
Greater independence and decision-making
Increased wellbeing and quality of life
Why LiveBig?
- National NDIS provider
- NDIS registered provider
- Multidisciplinary therapy team
- Flexible delivery (home, community, telehealth)
- Focus on real-life outcomes, not just sessions
Our social workers
- Qualified social workers
- Experienced across disability, family support and complex life circumstances
- Focused on practical, person-centred outcomes
- Collaborative, multidisciplinary approach across LiveBig
Frequently Asked Questions
How do I start social work with LiveBig?
Getting started is simple. You can contact our team directly or ask your support coordinator to make a referral. We’ll take the time to understand your goals, review your NDIS plan, and match you with the right social worker.
Do I need a referral?
No, you don’t need a formal referral, you can contact us directly for support.
Can social work support happen at home or school?
Yes. Social work can be delivered at home, school, work, in the community or via telehealth.
How quickly can I get started?
Timeframes vary depending on location and availability, but we aim to connect you with a social worker as quickly as possible.
What happens in a social work assessment?
A social work assessment involves understanding your strengths, challenges, goals, environment and support network. Your social worker may ask about your daily life, relationships, services, community participation and areas where practical support may help.
Can social work help with NDIS and service navigation?
Yes. Social work can help you understand support options, navigate services, connect with community supports and advocate for your needs.
Can social work support families and carers?
Yes. Social work can provide practical guidance, support and information for families, carers and other support people.
For further information
Download our Social Work factsheet
Endorse LiveBig as your Service Provider
With the introduction of the PACE NDIS system, please ensure that LiveBig is endorsed as your Provider.
To assist, our Organisation ID is 405 006 0975
There are two ways a participant or nominee can endorse a provider:
- Contact the NDIA National Call Centre on 1800 800 110 and advise that they would like to endorse the provider
- Via their "My NDIS contact" - this could be a Local Area Coordinator or Planner.
Social work often works alongside:
Get started with social work today
We’ll guide you through the process and help you get the most out of your NDIS plan.
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