What is the NDIS?

The National Disability Insurance Scheme (NDIS) is an Australian Government scheme that funds reasonable and necessary costs for people with disability.

The NDIS is keeping people updated on developments during the Coronavirus pandemic. Read the latest information.

NDIS provides its participants with the support that they need to achieve their goals, become more independent and increase their involvement in the community, leading to a better quality of life for participants and their carers. In the NDIS, participants have the freedom to manage the way they control their funding and select their service providers.

Here at LiveBig as a registered NDIS provider, we provide both specialist allied health services and assessments.

To become part of the NDIS, you need to meet specific criteria. You need to be under 65 years of age, you need to be an Australian citizen or have a Permanent or Special Category Visa, and you need to have a permanent and significant disability.

We know that understanding the NDIS and their process can be daunting for newcomers and existing participants, so we are here to simplify the process for you.

New to the NDIS?

Understanding the NDIS process can seem daunting at first, but we are here to help you to get your head around the ins and outs of the system.

If you are new to NDIS and would like to apply, the first step is to assess your eligibility. If you fit the criteria to become an NDIS participant, the next step is to call NDIS on 1800 800 110 and ask for an Access Request or visit an NDIS office or NDIS partner office near you. After applying, you will need to prepare for and attend an NDIS planning meeting. LiveBig can help with this by conducting assessments and providing supporting documentation. After your meeting, a Local Area Coordinator (LAC) or NDIA planner will contact you to advise the next steps and confirm how long it will take for you to receive your approved plan.

BusyBeans Barista with Disability

Here's a quick guide to the process

Step 1

Check your eligibility on the NDIS website.

Step 2

If you fit the eligibility criteria, make an Access Request for funding by calling 1800 800 110 or visiting your local NDIS or NDIS Partner office.

Step 3

Plan for your meeting with NDIS. Think about your current supports, consider your goals, research ways to manage your funding, prepare your paperwork. LiveBig can help with assessments by providing supporting documentation for your plan. 

Step 4

A Local Area Coordinator (LAC) or NDIA planner will contact you to advise the next steps and confirm how long it will take for you to receive your approved plan.

Step 5

You will be able to view your NDIS plan on the myplace portal approximately 24 hours after approval.

Step 6

Select your provider and bring your NDIS plan to life. LiveBig can help with the provision of specialised allied health services.

What’s the process for getting an NDIS plan review?

If you are already on an NDIS plan, reviews will occur every 12 months. The NDIS will contact you regarding your review six weeks before your current plan ends, providing you with the opportunity to assess whether your current NDIS plan supporting you in achieving your goals, or request any necessary adjustments.

Step 1

Keep track of your NDIS plan end date. You will be contacted by NDIS six weeks before your plan is due to end to schedule a plan review.

Step 2

Prepare for your plan review. Additional assessments may be required to provide evidence of a change in your plan. LiveBig can help with this.

Step 3

Review what supports are working for you and how you are progressing in achieving your goals. Set new personal goals, building on your previous achievements.

Step 4

If your support needs will remain the same and no changes are required, you can request a long plan duration of up to three years.

Step 5

Attend plan review meeting face-to-face or over the phone. You are welcome to have a support person present at the meeting or on a call. 

Step 6

You may want to review or change your current service provider. At LiveBig, we offer specialised allied health services for psychology, occupational therapy, exercise physiotherapy, speech pathology and physiotherapy. 

NDIS Categories

LiveBig offers both assessments and specialised allied health services. These include psychology, occupational therapy, exercise physiotherapy, speech pathology and physiotherapy.

If you are already on an NDIS plan, you can start accessing therapy services. At LiveBig, we provide tailored, specialised allied health services to our clients and their carers. We are passionate about supporting our clients to live their best lives through innovative, quality and dynamic programs. View our services or contact us directly to find out more. 

We are registered under the following NDIS categories:

For detailed information on fees including hourly rates, please refer to the current NDIS Price Guide.  

LiveBig SpecialtyRegistration Group NameSupport Category No.Support Category NameSupport Item No.Support Item Name
Exercise PhysiologyExercise Physiology & Personal Well-being Activities12Improved health and wellbeing12_027_0126_3_3Exercise Physiology
Exercise PhysiologyExercise Physiology &
Personal Well-being
15Improved daily living skills15_200_0126_1_3Exercise Physiology
PsychologyTherapeutic Supports15Improved daily living skills15_054_0128_1_3Assessment, Recommendation, Therapy And/Or Training (Incl. AT) - Psychology
PhysiotherapyTherapeutic Supports15Improved daily living skills15_055_0128_1_3Assessment, Recommendation, Therapy And/Or Training (Incl. AT) - Physiotherapy
Occupational Therapy and Speech PathologyTherapeutic Supports15Improved daily living skills15_056_0128_1_3Assessment, Recommendation, Therapy And/Or Training (Incl. AT) - Other Therapy


There are three different ways you can manage your NDIS funds:

  • Self-managed: The NDIA provides you with funding so you can access the supports that will best help you achieve your goals.  
  • Plan-managed: The NDIA will provide funding in your plan to pay for a Plan Manager. This Plan Manager will pay your providers on your behalf, help you keep track of funds and take care of financial reporting for you. 
  • NDIA-managed funding: The NDIA pays your providers on your behalf.

You can also have a combination of the three types of funding. 

During your planning meeting, your LAC or NDIA planner will work with you to decide the best way to manage your funds. Then you can track and manage your budget using the myplace portal on the NDIS website. 

At LiveBig, we also offer our services privately outside the NDIS framework. 

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