Positive Behaviour Support 
for NDIS Participants and private clients

NDIS Behavioural Support services

Positive Behaviour Support 
for NDIS Participants and private clients

Build safer, more positive everyday routines with personalised behaviour support tailored to your NDIS goals.

Positive Behaviour Support helps people, families and support teams understand behaviours of concern, reduce distress, and build practical strategies that support safety, communication, independence and quality of life.

We can help you:

  • Understand behaviours of concern, identify underlying causes, and work to reduce or eliminate the use of restrictive practices wherever possible.
  • Develop practical strategies to reduce distress and improve safety
  • Build communication, emotional regulation and daily living skills
  • Access behaviour support aligned to your NDIS goals

 

What is Positive Behaviour Support?

Positive Behaviour Support is an evidence-informed approach that helps people understand why behaviours of concern may be happening and what support can reduce them.

Under the NDIS, Positive Behaviour Support can help improve quality of life, reduce restrictive practices where relevant, and support safer participation at home, school, and in the community.

Watch our video and learn more about
our Positive Behaviour Support service (1.30 mins)

Is Positive Behaviour Support covered under the NDIS?

Yes. Positive Behaviour Support may be funded under the NDIS when it relates to disability-related support needs, behaviours of concern, emotional regulation, safety, participation or reducing restrictive practices.

Do I need a referral?

No, you don’t need a formal referral to access Positive Behaviour Support through LiveBig. You can contact us directly or be referred by a support coordinator, plan manager, family member or other provider.

Where can Positive Behaviour Support happen?

Positive Behaviour Support can happen at home, school, in supported accommodation, in the community or via telehealth, wherever behaviours and support needs occur.

How long are sessions?

Session lengths vary depending on your needs, goals, behaviour support plan requirements and NDIS funding.

assistance with behaviour support under ndis
Positive Behaviour Support Session
How Positive Behaviour Support can support you

Positive Behaviour Support focuses on understanding behaviour, reducing distress and building safer, more supportive environments. Here are some of the keyways we can help.

Behaviour assessments

Assessment to understand behaviours of concern, triggers, communication needs, environments and the support strategies already in place.

Behaviour support plans

Development of practical, person-centred plans that guide families, carers and support teams in how to respond safely and consistently.

Understanding triggers and unmet needs

Support to identify what may be contributing to behaviours, such as communication difficulties, sensory needs, pain, trauma, anxiety, transitions or environmental factors.

Skill building

Strategies to build communication, emotional regulation, independence, choice-making and daily living skills.

Reducing restrictive practices

Support to reduce or eliminate restrictive practices where relevant, while improving safety, dignity and quality of life.

Family, carer and support worker training

Practical guidance and training so the people around you can use consistent, positive strategies in everyday situations.

Crisis prevention and safety planning

Support to recognise early warning signs, reduce escalation and create safer responses during challenging moments.

Collaboration with other supports

Working alongside therapists, support coordinators, families, schools and providers to create consistent support across settings.

Signs Positive Behaviour Support might help

  • Behaviours that put the person or others at risk
  • Frequent distress, escalation or emotional overwhelm
  • Difficulty communicating needs safely or clearly
  • Behaviour that affects home, school or community participation
  • Challenges with transitions, routines or changes in environment
  • Support teams feeling unsure how to respond consistently
  • Use of restrictive practices or a need to reduce them
  • Family, carers or providers needing practical strategies and training

Positive Behaviour Support for different needs

Positive Behaviour Support for autism

Positive Behaviour Support for autism can help identify the reasons behind behaviours of concern and create strategies that support communication, sensory regulation, routines and emotional safety.

Support may focus on reducing distress during transitions, improving predictability, building communication skills, and helping families or support teams respond in ways that reduce escalation and increase participation.

Positive Behaviour Support can help people with intellectual disability communicate needs, build daily living skills and reduce behaviours that may be linked to frustration, overwhelm, environment or unmet support needs.

Positive Behaviour Support may include assessment, skill-building strategies, environmental adjustments and support team training.

Positive Behaviour Support can assist people with complex disability, mental health or communication needs where behaviour may be affecting safety or quality of life.

Support focuses on understanding the person’s needs, reducing risk, coordinating with the broader support team and building practical strategies for everyday environments.

Where restrictive practices are in place or being considered, Positive Behaviour Support can help develop plans that focus on reducing restrictions while maintaining safety, dignity and wellbeing.

How our positive behaviour support works

Getting Started

We learn about your needs, goals and NDIS plan.

Assessment

A behaviour support practitioner completes an assessment to understand behaviours, triggers, strengths and areas for support.

Behaviour support plan

We create a personalised behaviour support plan aligned to your goals and support in collaboration with the person and key supports.

Ongoing support

Regular sessions and training help build skills, track progress and adjust strategies over time.

Reporting

We handle reporting for NDIS reviews and behaviour support requirements where needed.

What’s included in our Positive Behaviour Support services
  • Evidence-based Behaviour assessments to determine need
  • Functional behaviour assessments
  • Interim and comprehensive behaviour support plans where required
  • Restrictive practice reduction support, including structured fade-out planning.
  • Emotional regulation and skill-building strategies
  • Family, carer and support worker training
  • Collaboration with support coordinators and other providers
  • NDIS reports and documentation, including letters of recommendation for behaviour support funding

Positive Behaviour Support often works alongside services like occupational therapy, psychology, speech pathology and physiotherapy. As a multidisciplinary provider, LiveBig can bring these supports together, making it easier to coordinate your care and reduce the complexity of managing multiple providers.

NDIS funding for Positive Behaviour Support

We use the NDIS price guide for our service charges and if you are a private client contact us and we can talk through your options.

Positive Behaviour Support is usually funded under:

  • Capacity Building – Improved Relationships (11_022_0110_7_3)
  • Sometimes funded under Improved Daily Living or other support categories, depending on your plan, and can also be used to support the development of an evidence-based letter of recommendation for Behaviour Support funding.
Not sure if your plan includes funding for Positive Behaviour Support?

Our team can help you understand your plan and get started.

Who we support

NDIS participants, children, adolescents and adults

People with behaviours of concern or complex support needs

Families, carers and support workers

Support coordinators and provider teams seeking consistent behaviour strategies

Where we deliver Positive Behaviour Support

We work with you to provide services where it best suits you, including at home, school, work, supported accommodation or in the community. We also offer telehealth for added flexibility.

Our approach is centred around your life and support network. We work with families, carers, support workers, teachers and other providers to help strategies carry through into everyday environments.

Practical outcomes we focus on

Reduced behaviours of concern and distress

Increased safety and consistency across support settings

Better communication and emotional regulation

Reduced reliance on restrictive practices where relevant

Improved confidence, participation and quality of life

Why LiveBig?
  • National NDIS provider
  • NDIS registered provider
  • Multidisciplinary therapy team
  • Flexible delivery (home, community, telehealth)
  • Focus on real-life outcomes, not just sessions

Our behaviour support practitioners

  • Qualified behaviour support practitioners
  • Experienced across a range of disabilities and complex support needs
  • Focused on practical, person-centred strategies
  • Collaborative, multidisciplinary approach across LiveBig
Filter by location:
Sisa
Positive Behaviour Practitioner
Queensland
Talia
Positive Behaviour Practitioner
New South Wales
Megan
Positive Behaviour Practitioner
Queensland
Kristy
Positive Behaviour Practitioner
Western Australia

Frequently Asked Questions

How do I start Positive Behaviour Support with LiveBig?

Getting started is simple. You can contact our team directly or ask your support coordinator to make a referral. We’ll take the time to understand your goals, support needs and NDIS plan, then match you with the right behaviour support practitioner.

No, you don’t need a formal referral, you can contact us directly for support.

Yes. Positive Behaviour Support can be delivered at home, school, work, supported accommodation, in the community or via telehealth.

Timeframes vary depending on location, availability and the level of behaviour support required. We aim to connect you with a practitioner as quickly as possible.

A behaviour support assessment involves understanding behaviours of concern, strengths, triggers, communication needs, environments and support strategies. Your practitioner may speak with family members, carers, support workers or other providers to understand what is happening and what support is needed.

A behaviour support plan is a practical document that outlines why behaviours may be occurring and what strategies can be used to support the person safely and positively. It guides families, carers and support teams in consistent responses.

Yes. Positive Behaviour Support can help identify safer, less restrictive strategies and support the reduction or elimination of restrictive practices where relevant.

For further information

Download our Positive Behaviour Support factsheet

Endorse LiveBig as your Service Provider

With the introduction of the PACE NDIS system, please ensure that LiveBig is endorsed as your Provider.

To assist, our Organisation ID is 405 006 0975

There are two ways a participant or nominee can endorse a provider:

  • Contact the NDIA National Call Centre on 1800 800 110 and advise that they would like to endorse the provider
  • Via their "My NDIS contact" - this could be a Local Area Coordinator or Planner.

Get started with positive behaviour support today

We’ll guide you through the process and help you get the most out of your NDIS plan.

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