A Closer Look at Psychology Services

With LiveBig psychology services, we can support you to feel your best and acknowledge and promote positive behaviour change and good mental health.


What are psychology services?

Psychology is the study of the mind and human behaviour and relationship between the two. Registered under Therapeutic Supports in Improved Daily Living Skills, a psychologist will support their client to develop and maintain the skills to live life to the fullest. LiveBig can provide psychology services in the form of assessments, counselling, and training.


What do psychologists do?

A psychologist is a trained allied health professional whose specialization is in the field of supporting mental health conditions and human behaviour. Psychologists collaborate closely with clients, their families, and carers to provide a comprehensive assessment of their mental health requirements and identify the best course of action. This can be done online or face to face. If you want to know more about whether telehealth sessions may be suited to your needs, read our article on Why Telehealth May Be the Best Choice for Your NDIS Plan.


When would I need to see psychology services?

You will need psychology services as part of your NDIS plan if you have a diagnosed mental health condition or intellectual disability that is negatively impacting areas of your life or is inhibiting your ability to function daily.

We support clients with disability with specific needs in the areas of:

  • Therapy
  • Drug and alcohol abuse
  • Hoarding
  • Dual diagnosis
  • Psychotic disorders such as auditory hallucinations and paranoia


I am trying to explain Psychology to my child, how can I break it down?

For children working with a psychologist as part of their NDIS plan, understanding the services they’re receiving is important. For a better understanding on the services you or your loved one is receiving, our psychologist George features in our animated ‘Psychology Explained’ video, looking at who would require this service, and in what ways does it improve your quality of life.

Why Telehealth May Be the Best Choice for Your NDIS Plan

Although face-to-face services have been the norm, the introduction of telehealth means more efficient services and participants are at the centre of their healthcare decisions.

There is a misconception that telehealth is not the same standard of service, and participants choose face-to-face services. Both services offer people with disability excellent Allied Health support, but for some people, their current requirements may be more suited to telehealth.

Telehealth and face to face services both can deliver positive outcomes, and in some situations, telehealth may be better suited to a client. A recent survey from The University of Melbourne (in collaboration with the National Disability Insurance Agency) found that 63% of 2391 participants have been able to successfully receive support and move their NDIS-funded allied healthcare services to telehealth. Moreover, 11-13% believed remotely delivered consultations were better than being in-person, and 31-33% indicated they were likely to choose to use such services after the pandemic.

This begs the question – when is telehealth the better choice for accessing NDIS therapy services?


“I need more flexibility in my services”

A great benefit to choosing telehealth is flexibility. The clinician and participant can set up a schedule that suits them both, which can be delivered to the participant in the comfort of their own home. In addition, since there are no travel requirements, attending appointments is easier and can meet the requirements of the participant.


“I have trouble accessing resources”

There are a variety of barriers for people with disability when it comes to accessing services. The great thing about telehealth is that services can be accessed over phone or computer, meaning that there is reduced travel, expense, and time away from home. Telehealth removes the need for carers to take time off work and studies or hiring a support person to make appointments.

Telehealth is a great way to access more resources and make the most out of therapy as clinicians are able to pre-record strategies to be tailored for each participant. This ensures participants are not missing out, that services can be accessed any time and that the participant can manage their own time.


“I am worried for my safety and health in the ongoing pandemic”

It is understandable that participants may be nervous about accessing services face-to-face as the pandemic continues.   This doesn’t make the most sense to me as it’s more about the benefits to gov/healthcare in general. Maybe that is enables physical distancing by reducing face-to-face contact and limiting movement of people?


“I want to make the most out of my NDIS funding”

Telehealth is the same hourly rate as the NDIS price guide, however, there is no travel involved. This means that there are no travel charges and therefore budgeted hours/funding can be utilised more for the services.

In addition, Clinicians only charge for time spent especially when sessions can be shortened. For example, when a session has gone for 30mins or 45mins, our LiveBig system automatically calculates the time spent only from the hourly rate.


We spoke to our Business Development Manager Maria about LiveBig’s telehealth services and how it suits client requirements. 

“Telehealth sessions have the potential to achieve best outcomes for the participant’s goals. It’s an interactive and easily manageable method of service delivery that LiveBig has had great success with.

Some participants work  better online than face to face especially when participants enjoy computers and technology. In this current climate of the pandemic with surging case numbers, accessing therapy services via Telehealth could provide safety and less exposure. 

Telehealth is a great way to access therapy services for people that are looking for a more flexible, accessible and safe way to have their services delivered.”


If you or a loved one with disability is looking to access telehealth for NDIS therapy services, please fill out an enquiry form. 

Goal Setting For Your 2022 NDIS plan

The start of a New Year is traditionally a time when people make resolutions about improving their lives, and what they want to achieve in the coming 12 months.

And for those on an NDIS plan, the New Year is an opportunity to re-evaluate your needs and goals for 2022.

At LiveBig, we are not only a service provider but also a partner which can support you to identify and achieve your goals through our allied health services.


Why are goals important?

Goals are important for you, and for those who are supporting you, so everyone understands what it is you want to achieve.

The NDIS website explains that goals are your personal desires about what you’d like to do. While your NDIS funding may not directly fund your goals, it could certainly fund the supports and services you require to overcome any barriers in the way of your goals.

The NDIS planning booklet can support you to set out your goals.

From time to time, you may need to evaluate and assess your goals – and what it is that can support you achieve them. New Year is the perfect opportunity.


What goals could you set for 2022?

Goals can be short term (12 months to 2 years), medium term (2 to 3 years) and long term (3 years or more).

Your goals might be to:

  • Find and keep a job
  • Live more independently
  • Be social and do more recreation
  • Learn to drive
  • Learn something new

Whatever your goals, at LiveBig we support you break them down into smaller milestones and determine what supports and services you need to achieve them.


What services can support you to achieve your goals?

  • Occupational Therapy – Support to manage everyday tasks and the activities of daily living, particularly for those with a disability or recovering after injury and who are seeking more independence or are looking for work.
  • Physiotherapy – Supporting those with physical conditions affecting their motor skills to improve their mobility or develop fine and gross motor skills to be able to live independently or be more active, or improve their quality of life.
  • Psychology – Supporting you with mental health or intellectual disability to achieve your goals, especially in finding work or living independently, and enjoying more social activities.
  • Exercise Physiology – Support for medical conditions to improve your physical movements, weight and overall health
  • Speech Pathology – Support to manage diagnosed communication or swallowing difficulties associated with your disability or illness, which in turn can support people to live more independently and manage their own lives.
  • Behaviour Support – Supporting you to manage behaviours to improve your wellbeing and relationships with others.
  • Finding and Keeping a Job – Support and strategies to support you find, and maintain, worthwhile employment that is right for you and your needs.
  • Counselling – To support your personal and emotional growth and support you on the path to identifying and achieving your goals.

If you need support setting out your goals, or finding the right services, contact us at LiveBig.

Psychology Explained for Kids

Being informed about the service you are receiving is important. It means that you know what to expect from a psychologist, as well as comprehending what your psychologist is working with you to improve. 

For a better understanding on the services you or your loved one is receiving, our psychologist George features in our animated ‘Psychology Explained’ video, looking at who would require this service, and in what ways does it improve your quality of life. 

Meet George

George is a registered psychologist at LiveBig with experience in educational and private settings, specialising in effective therapy for kids. He is able to form a positive working alliance with a variety of clients, family members and stakeholders and is competent working with a range of psychotherapies and behavioural therapies such as Cognitive Behavioural Therapy and Acceptance & Commitment Therapy.

You can find out more about George in this interview.

Make an enquiry