Servicing you Through Telehealth

During this period of lockdown in New South Wales and Victoria, our clinicians are able to continue providing services to you through telehealth, where face to face services are not suitable. By offering our services online, we can continue to connect, engage and work together to achieve your goals from the comfort and safety of your home. Transitioning to telehealth assists you to maintain continuity of services towards reaching your goals, whilst minimising health and safety risks associated with COVID-19.

What is telehealth?

Telehealth is an effective approach and alternative way to meet with your therapist using digital devices such as computers and mobile phones. Our Consultants utilise telehealth to provide real-time and remote clinical assessments, intervention and/or consultation services through video conferencing.

Is telehealth as effective as face to face?

Yes, telehealth can be as equally effective as face to face services, given the person receiving the service is able to effectively participate in the session, they have access to a suitable device and the internet. Therapy supports such as Assessments and Intervention can be conveniently delivered remotely.

We work with you to understand your telehealth preferences, review confidentiality concerns and confirm accessibility to make sure the services are suitable to you.

What are the benefits?

  • Easy to use, feature-rich online application accessible from multiple devices (phone, tablet, ipad and PC)
  • Secure, real-time screen and content sharing
  • Reduced travel costs
  • Broad coverage for regional and remote areas
  • Greater accessibility and convenience for clients
  • Increased service frequency
  • More efficient service delivery time frames (leading to reduced duration of sessions)

Our telehealth consultations have been a real hit. We continue to receive positive feedback from participants, parents and carers, who have expressed positive feedback relating to their personal experience with the continuation of therapy through these difficult times. Telehealth has been significantly helpful in maintaining skills and supporting resilience.

To find out how you can continue your services through telehealth, contact us today.





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