Making a Difference with Behaviour Support

What are Behaviour Support services?

 Behaviour support services can help you address, manage and reduce behaviour (actions) that may harm you, others, or your environment. Behaviour support is registered under the National Disability Insurance Scheme (NDIS) as Assessment, Recommendation, Therapy And/Or Training (Incl. AT) – Other Therapy.


When might I benefit from Behaviour Support?

Behaviour Support may help you if you have complex or unclear needs and need what is called a Functional-Based Assessment. If you need long term or intensive support services, your behaviour support practitioner will help you understand what is available.

Life can be frustrating. No one always gets what they want, gets their own way or always understands why they can’t have what they want. Sometimes, we are asked to change our behaviour. This is often the case when other people expect and want us to behave differently to the way that we do.


What is a Behaviour Support practitioner?

A Behaviour Support Practitioner helps people with their behaviour. They can look at why someone is behaving a certain way and develop plans that might involve using less restrictive practices to manage the behaviour. There are four levels of practitioners: core, proficient, advanced and specialist.

A Behaviour Support Practitioner will create an individual plan to address the needs of each person they support. The plan will work toward reducing or removing the need to use regulated restrictive practices.


What steps are involved in behaviour support?

A Behaviour Support Practitioner works on a guided plan to help people achieve their NDIS goals. The steps involved are:


Goal Setting
  • You can set goals to help you change your behaviour. We support you to focus on improving your behaviour one step at a time. We keep working with you to progress to the next step.
  • We help you to understand why people want you to change your behaviour and what they expect from you. We are on your side to live your best life.


Function-Based Assessments
  • Behaviour Assessments help us to better understand who you are and why you use certain behaviours.
  • We complete indirect assessments and review what you’ve tried in the past, what worked and what didn’t work.
  • We complete direct assessments by observing and collecting data for analysis.
  • Support Model Assessments provide recommendations about how your support needs could be addressed in a holistic way across all areas of your life.


Behaviour Support Plans
  • Behaviour Support Plans outline the Function(s) of behaviour and outline ways that your support team could intervene to help you improve. They outline proactive and reactive strategies.
  • Proactive strategies are interventions used regularly to reduce the likelihood of recurrence of the target behaviour.
  • Reactive strategies are interventions used after the target behaviour has occurred to help de-escalate a situation more quickly.


What behavioural support services does LiveBig offer?

We provide the following services that are either self or plan managed:

  • Early Intervention (0-6) that are either self- managed or plan managed:
  • Therapeutic Service (7+) With Restrictive Practices that are either NDIA managed, Self-Managed or Plan Managed.
  • Therapeutic Service (7+) that are either NDIA managed, Self-Managed or Plan Managed

We offer the same service to everyone. Whether you manage your plan, use a plan manager, or are managed by the NDIA. We also have flexible arrangements to help you get the most out of your NDIS plan. We want to make sure that you make the best decisions for yourself. We will work with you, your family and carers to make sure this happens.

We will support you to establish and achieve your goals.



Supporting your support network

What is a support network?

A support network includes the family, extended relatives, friends, community groups and carers of people living with disability. Support networks are crucial in the ongoing care and development of individuals receiving specialist therapy supports.

Why are support networks important?

Supports networks provide the essential daily care and sustenance enabling people with disabilities to thrive between their scheduled therapy sessions.

At LiveBig, we understand the importance of support networks, and work to support them in every way we can. This involves working with the individual but also their family and other carers to establish a holistic approach to health and wellbeing that will give the best quality of life.

Involving the entire family or support network in care

Using a combination of assessment, education and targeted activities, a LiveBig allied health therapist is able to guide the person with disability, their parents, carers or even an entire classroom, through structured sessions aimed at building everyone’s capacity.

LiveBig involve entire families or others in the support network to increase quality health outcomes. Participants in a therapy session are able to watch, learn, play and get feedback to support ongoing practice and repetition of specific skills.

What does this look like?

This might look like playing a game that practices physical co-ordination, creating a safe space for expression or even shifting perspectives and thinking differently about challenging situations.

The role of the therapist is ultimately to empower a participant and their network to build skills that lead to sustainable outcomes and eventually make their services redundant.

Making learning fun

A speech therapist, for example, can introduce a role play to a classroom that practices use of visual clues in communication. While targeting a participant who needs to increase their use of eye contact and gesture, the therapist is able to build the capacity and skills of everyone in the classroom and support effective and meaningful exchanges of information between the participant, their peers and teachers using a system based on universal teaching and learning.

An occupational therapist working to build a participant’s bilateral co-ordination might introduce a throwing and catching game with a sibling or parent that feels more like fun than a gross motor exercise.

Families and caregivers share success

By maintaining the focus of an activity at the group level, rather than the target participant, learning and effort is shared and supported. Families and care givers become an integral part of the process of teaching and learning, as well as sharing the success as goals are achieved.

Celebrating the small wins

Positive reinforcement is possibly the most critical part of the therapy journey. Celebrating the small wins is particularly important in creating momentum towards the achievement of a specific therapy goal. Therapy sessions are often great opportunities for recognising and celebrating a person’s progress.

LiveBig therapists can provide insights and suggestions on how to do this based on a tailored reward program designed around individual goals and interests. They can provide support networks with a range of positive feedback strategies including praise, immediate reward and non-immediate reward.

Get started today.

What is an NDIS support coordinator?

What is a support coordinator?

A support coordinator is a professional who connects people on NDIS plans with supports and community services. This role is helpful to aid in a person’s management of disability, illness or injury and is available to NDIS participants with a plan.

Learn more about your NDIS plan.

Depending on your individual goals and NDIS plan objectives, you may receive funding for three levels of support in your plan. These include:

  • Support connection
    Building your ability to connect with both formal and informal supports so you can get the most out of your NDIS plan.
  • Support coordination
    Building your ability to understand and implement your NDIS plan. Your support coordinator will help you maintain relationships with your service providers, manage your service delivery and live more independently.
  • Specialist support coordination
    For people who need specialist support in their more complex situation. This higher level of support gives you a consistency in your service delivery and helps you manage any challenges with your NDIS plan.

What do support coordinators do?

Although the main function of a support coordinator is to help connect participants with supports, they also perform a number of other functions to assist people with disability, and their families, to navigate their NDIS plan.

Your support coordinator should:

  • Help you understand how to use your NDIS plan.
  • Teach you how to use the NDIS portal to monitor your funds.
  • Manage your NDIS services to get the best outcome from your plan.
  • Negotiate with service providers around their services for you and the cost.
  • Monitor the progress and outcomes of your health goals.
  • Help you prepare for your next NDIS review.
  • Work with your support network (family, friends and other service providers) to help you meet your health goals set out in your NDIS plan.

How do I get a support coordinator?

You will be allocated funding in your NDIS plan to pay for a support coordinator. During your first meeting with the NDIS, you can let them know that you want to proceed with a support coordinator and can change your mind at any time.

How do I find the right support coordinator for me?

Like in any aspect of life, the people we surround ourselves with make a big difference to our happiness and quality of life. Having the right support coordinator is crucial to help you get the best outcomes from your NDIS plan.

At LiveBig, we don’t offer support coordination ourselves because our focus is on providing specialised allied health services to our clients with disabilities.

If you’d like to choose your own support coordinator, organisations like Ability Options, Marli and Moe and Yooralla can help match you with the right person to support you.

A full list of NDIS service providers can be found on the NDIS website, including all registered organisation offering support coordination.

Can I still get a support coordinator if I’m self-managing my NDIS plan?

Yes, you can still have funding for a support coordinator no matter how you choose to manage your plan. Check your plan for details and contact the NDIS if you’re unsure.

Visit the NDIS website for further details.

Using your NDIS funds for LiveBig therapy and assessment services

Choosing the right LiveBig therapist

LiveBig have a range of specialist allied health professionals including occupational therapists, speech pathologists, exercise physiologists, physiotherapists and psychologists.

Our values shape our ethos and our staff have a shared drive to deliver responsive, high-quality professional services we can all be proud of. We get to know you to find out which of our therapists would best suit your needs, your personality, your location and your environment.

Paying for therapy and assessment services

There are two ways for you to pay LiveBig for your therapy and assessment services using your NDIS funds. You can either use myplace portal to make a payment request and pay for your services once the money comes into your nominated bank account, or pay for your services upfront and then make a payment request to get the money back.

Do you have questions? You can download a helpful guide from the NDIS website.

At LiveBig, you pay the NDIS price guide for all our therapy and assessment services. Every therapy service and assessment has a different cost. We like to be transparent, so have a look at the price guide or ask us at your service agreement meeting to confirm what you’ll be charged.

Managing your NDIS budget

There are three different ways you can manage your NDIS plan:

  • Self-managed: The NDIA provides you with funding so you can access the supports that will best help you achieve your goals. 
  • Plan-managed: The NDIA will provide funding in your plan to pay for a Plan Manager. This Plan Manager will pay your providers on your behalf, help you keep track of funds and take care of financial reporting for you.
  • NDIA-managed funding: The NDIA pays your providers on your behalf.

Working with your LiveBig therapist

Your LiveBig therapist will work with you, and the important people in your life, to create a personalised therapy plan to reach your goals. We’re available outside of standard office hours to fit in with you.

Of course, we’ll keep in touch to check everything is going well. The NDIS can be confusing and we want to make it easier for you. You’ll get a monthly statement from us so you can clearly see how much money you’ve spent on what services, and how much NDIS funding you have left.

Our specialised allied health professionals focus on getting things right for each person and their family. Whether you have simple, moderate or very complex needs, we want to help you LiveBig.

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